I’m locked out of my wordpress site. How can I disable SnapID?

Use one of the below methods to delete the SnapID™ WordPress plugin from your website:

  • Control panel provided by your web hosting company
  • FTP 
  • SSH access

You can find the plugin at /wp-content/plugins/snapid. Once you delete the plugin, regular username/password access will be restored immediately. 

If you don't have access to your WordPress site using one of the above means, please contact support @ your web hosting company and ask them to delete this folder.

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