Opt-in and opt-out lists: Where to find them and how to download them

Lists of numbers that have opted in and opted-out of a keyword are stored on the TextPower servers and are accessible only to people with appropriate credentials.  This downloadable list also contains landline numbers that have been on your uploaded files, email addresses that are subscribed to receive messages in addition to mobile numbers and much more.  

Credentialed users can download a list for any of their keywords from the customer portal. Login to the customer portal here:


  1. Login and go to the menu item Campaigns>Up/Download Opt-ins/Opt-outs.
  2. Choose the keyword for which you want to download a list of numbers.
  3. Click the "Download Report" link at the bottom of the page.  
  4. A link saying "Report created! Click HERE to download it." will appear.
  5. Click that link and file will be downloaded to your computer.
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